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Payment Policy

At Loomfits, we are committed to providing a seamless, convenient, and completely secure online shopping experience. We accept a wide range of trusted payment methods to ensure your transactions are safe and encrypted.

Accepted Payment Methods

We accept all major credit cards, debit cards, and digital wallets for purchases made on loomfits.shop:

  • Credit / Debit Cards: Visa, MasterCard, American Express, Discover, JCB, Diners Club

  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

  • Express Checkout: PayPal

Note: We do not accept cash on delivery (COD), personal checks, money orders, or bank wire transfers.

Payment Security & PCI Compliance

Your security is our top priority:

  • SSL Encryption: Our website uses 256-bit Secure Sockets Layer (SSL) encryption technology to protect your personal information and credit card details during transmission.

  • PCI-DSS Compliant: Loomfits adheres to the highest level of Payment Card Industry Data Security Standards (PCI-DSS Level 1) to ensure your payment credentials are handled safely.

  • Data Privacy: We do not store or retain your full credit card number or CVV code on our servers. All transactions are securely processed through verified third-party payment gateways.

Currency & Billing

  • Store Currency: All prices displayed on our website are listed and billed in US Dollars ($ USD).

  • Pricing & Taxes: Sales tax is calculated and applied at checkout where applicable according to state and local tax regulations.

  • Billing Details: Please ensure that your billing name and address match the information registered with your card issuing bank to prevent processing delays or order cancellations.

Payment Issues & Failed Transactions

If your payment is declined or fails during checkout, please check the following:

  1. Card Information: Verify that your card number, expiration date, CVV, and billing ZIP code are entered correctly.

  2. Card Limits: Ensure your account has sufficient funds or daily spending limits to complete the purchase.

  3. Fraud Protection: Some banks automatically block international or online transactions. Contact your card provider to authorize the transaction.

If you continue to experience issues at checkout, please contact us at support@loomfits.shop, and our support team will be happy to assist you.

Contact Information

For questions regarding payments, billing statements, or checkout issues, please contact customer support:

  • Store Name: Loomfits

  • Customer Support Email: support@loomfits.shop

  • Phone Number: +1 (510) 603-7759

  • Physical Address: 1807 Gravenstein Hwy S, Sebastopol, CA 95472, United States

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)